Technical Support Plan for your Family

Without say, 2020 was a year of unexpected changes. MGNS comprehends the overhaul responsibility and reliable concerns to have all your devices operational for your work from home requirements and children's home schooling needs. MGNS can provide an affordable resolution to assist your household in your day to day technical resolutions. These plans are recurring therefore will provide you the best value and peace of mind.

Unlimited Q&A

Often times Google is your tech source. However knowing where to search- and what to click is even more risky than the original issue you're researching. With today's cyber threats, a simple search can cause even more of an issue than the answers your were seeking in the 1st place.

With this Q&A plan you can email us your question or issue and we'll guide you safely. This is an added as a resource to our past clients, but it is not intended to resolve on-the-spot issues. Please read the conditions stated below:

Note:

  • Email support is available only on evenings and weekends.  Your emails will be replied within 4 hours within this window.
  • Phone and Remote Support is only available on Weekend.
  • Plan applies to Residential or Home-Office/Small Business clients only
  • This is for laptop/desktop, phone, iPad environment support.
  • Not valid for network support or administration. Due to the extent of survey required to know your business layout this plan does not support network issues.
  • Remote session is via Zoom, there is no On-site support available
  • Session, Call and Remote Support is prescheduled on weekend schedule. Not on demand.

 

Includes:

  • "Unlimited Q&A"
  • Up to 2 "Issue Assists" per month. This is when you need a remote session to resolve your issue.
  • Tips & Prevention alerts
  • Free quarterly checkup and updates for your laptop and router
  • Members only webinars on Cyber protection

$100/month.